Comment joindre Agentova au sujet de l’API, de l’app Zapier ou du nœud n8n
Écrivez à contact@agentova.ai pour toute question sur l’API publique, l’app Zapier ou le nœud n8n — ou pour signaler une erreur dans cette documentation.Avant d’écrire, consultez Dépannage et les pages d’aide des onglets Zapier et n8n : elles répondent aux questions les plus courantes.
Pour obtenir rapidement une réponse utile, indiquez :
ce que vous essayiez de faire, et ce qui s’est passé à la place ;
la date et l’heure du problème, avec votre fuseau horaire ;
pour un appel : la méthode et la route, le statut HTTP et le code d’erreur reçus ;
les identifiants concernés : automatisation (aut_…), abonnement webhook (whk_…), événement (evt_…), exécution (run_…) ou lead (lea_…) ;
pour Zapier ou n8n : le nom de l’étape ou du nœud, et le message qu’il a affiché.
N’envoyez jamais une clé API (agk_live_…) ni un secret de webhook (whsec_…), même en partie. Si vous en avez partagé un par erreur, révoquez la clé dans Paramètres → API ou remplacez l’abonnement.
Pour signaler une vulnérabilité, écrivez à la même adresse — voir Sécurité.
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